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1,562,990 hours saved for patients

RefrPatientNotes
Partnership announcement

Scribes havegone agentic.

Refr is now inside PatientNotes.

  • It listens.

    PatientNotes captures the consult, so you can stop typing and look at your patient.

  • It writes.

    Your notes, letters and reports, drafted from the natural flow of conversation.

  • It acts.New

    When your plan calls for a scan or a specialist, the refr goes straight from the note. A GP or specialist reviews and signs it, and your patient is on their way.

  • 14-day free trial
  • No credit card
  • Nothing to connect
The eReferral via Refr menu inside a PatientNotes note, offering Imaging and Specialist opinion pathways
The eReferral menu inside a PatientNotes note.

From consult to signed referral, without leaving PatientNotes

You run the consult. PatientNotes writes it up. Your patient chooses how to proceed. And for the first time, you see every step.

  1. Step 1

    Consult as normal

    PatientNotes listens and drafts your note, the way it does today. Nothing new to learn.

  2. Step 2

    Send the refr

    When your plan includes a scan or a specialist opinion, send the refr from PatientNotes. Your clinical reasoning comes across with it. Nothing retyped.

  3. Step 3

    Your patient chooses the route

    From their portal they pick how to get there: a Refr telehealth consult where a GP or specialist signs within 2 hours, their own GP, or the referral you wrote. Their call.

  4. Step 4

    You see the whole journey

    Whichever way they go, you can finally see it: the route they chose, where they’re up to, when they’ve booked, and the report back when they go through Refr.

Nothing to install. Nothing to connect.

There’s no API key, no integrations page and no switch to flick. If you use PatientNotes, Refr is already there.

Try PatientNotes free for 14 days

What changes for you, and for your patient

For you

The referral that writes itself, then sends itself

  • No second system

    The consult you just had is the referral. No retyping the history, no switching tabs, no form to fill.

  • Referrals Medicare can fund

    A GP or specialist signs the referral, so your patient’s scan or specialist visit can attract Medicare funding without the GP detour.

  • Results and letters come back

    Imaging reports and specialist letters land back with you, ready to attach to the patient’s file.

  • Patients come back too

    After the scan or specialist visit, the patient is rebooked with you, not lost downstream.

For your patient

Sorted before they reach the car park

  • Hours, not weeks

    A GP or specialist calls them, usually within a few hours, between 9am and 9pm, every day of the week.

  • One portal for everything

    The signed referral, the clinics that bulk bill it, booking help and their results, all in one place on their phone.

  • One charge, shown up front

    $59 platform charge ($149 specialist-signed), shown before anything is sent. Imaging is billed separately by the clinic your patient chooses.

  • A doctor decides

    Refr is not their doctor. A GP or specialist reviews every request and makes the medical decision. Referral and funding are never guaranteed.

RefrPatientNotes

Why this matters

The scribe was the first step. The referral is the next.

AI scribes gave clinicians back their eye contact. But a beautifully written plan that says “MRI” still left the patient to find a GP, wait days, pay a gap and explain it all again.

Refr inside PatientNotes closes that gap. The scribe that heard the consult can now start the referral, and Refr carries it through: a GP or specialist review, a signed referral, a clinic that bulk bills it, and the results back to the clinician who knows the patient.

It’s the first time an AI scribe has moved a patient through the healthcare system, not just documented them. We don’t think it will be the last.

The Refr and PatientNotes teams

Common questions

Everything you need to know about Refr inside PatientNotes.

Ask a question

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Refr

Start the next era

Try PatientNotes free for 14 days. No credit card. Refr is already inside, ready for the first plan that needs a scan or a specialist.

Ask AI about Refr: