

Refr is now inside PatientNotes.
It listens.
PatientNotes captures the consult, so you can stop typing and look at your patient.
It writes.
Your notes, letters and reports, drafted from the natural flow of conversation.
It acts.New
When your plan calls for a scan or a specialist, the refr goes straight from the note. A GP or specialist reviews and signs it, and your patient is on their way.

You run the consult. PatientNotes writes it up. Your patient chooses how to proceed. And for the first time, you see every step.
Step 1
PatientNotes listens and drafts your note, the way it does today. Nothing new to learn.
Step 2
When your plan includes a scan or a specialist opinion, send the refr from PatientNotes. Your clinical reasoning comes across with it. Nothing retyped.
Step 3
From their portal they pick how to get there: a Refr telehealth consult where a GP or specialist signs within 2 hours, their own GP, or the referral you wrote. Their call.
Step 4
Whichever way they go, you can finally see it: the route they chose, where they’re up to, when they’ve booked, and the report back when they go through Refr.
There’s no API key, no integrations page and no switch to flick. If you use PatientNotes, Refr is already there.
For you
No second system
The consult you just had is the referral. No retyping the history, no switching tabs, no form to fill.
Referrals Medicare can fund
A GP or specialist signs the referral, so your patient’s scan or specialist visit can attract Medicare funding without the GP detour.
Results and letters come back
Imaging reports and specialist letters land back with you, ready to attach to the patient’s file.
Patients come back too
After the scan or specialist visit, the patient is rebooked with you, not lost downstream.
For your patient
Hours, not weeks
A GP or specialist calls them, usually within a few hours, between 9am and 9pm, every day of the week.
One portal for everything
The signed referral, the clinics that bulk bill it, booking help and their results, all in one place on their phone.
One charge, shown up front
$59 platform charge ($149 specialist-signed), shown before anything is sent. Imaging is billed separately by the clinic your patient chooses.
A doctor decides
Refr is not their doctor. A GP or specialist reviews every request and makes the medical decision. Referral and funding are never guaranteed.


Why this matters
AI scribes gave clinicians back their eye contact. But a beautifully written plan that says “MRI” still left the patient to find a GP, wait days, pay a gap and explain it all again.
Refr inside PatientNotes closes that gap. The scribe that heard the consult can now start the referral, and Refr carries it through: a GP or specialist review, a signed referral, a clinic that bulk bills it, and the results back to the clinician who knows the patient.
It’s the first time an AI scribe has moved a patient through the healthcare system, not just documented them. We don’t think it will be the last.
The Refr and PatientNotes teams


Try PatientNotes free for 14 days. No credit card. Refr is already inside, ready for the first plan that needs a scan or a specialist.