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1,562,990 hours saved for patients

Meet the team behind Refr

The Refr team sitting on the tiered timber seating at their Melbourne office
The Refr founding team in Melbourne.

Why we built Refr

The problem we saw

Allied health clinicians have been underserved and underused in a healthcare system that wasn't built with them in mind. Their referral was often just a piece of paper or a verbal recommendation, so many patients missed out on Medicare benefits they may have been eligible for. Someone needed to build the system that connects the dots. So we did.

of patient referrals flow between allied health, GPs, specialists and radiology clinics every year
Millions
patients never go
1 in 3
receive the incorrect referral
1 in 4

The team

Through lived experience: a pro-sport physiotherapist, a business owner and an engineer who built the tool they wished they had.

Our vision

The digital backbone of healthcare referrals

Imaging, procedure and specialist eReferrals, consulted by a GP or specialist in minutes. Patients get the Medicare benefits they're eligible for, and their journey is tracked, funded and brought back to you.

  • Supporting, not replacing GPs

    Refr doesn't route around the GP. Every patient is consulted by a GP or specialist, so they leave with a properly authorised referral and the GP stays part of their care.

  • Built for the clinician, from the ground up

    Refr started on the clinic floor. The workflow is the one we wanted for our patients: send it in a minute, know it arrived, and see them back in the room.

  • Built in Melbourne

    Based in Melbourne and used by allied health clinics across Australia, with patient data hosted and stored in Australia.

APASC Innovation Award Winner, 2025

Voted by the industry for changing how allied health patients access specialist care.

Refr Health founder on stage receiving the APASC 2025 Innovation Award

On the road in 2026
Find us at these events

Australian Chiropractors AssociationAustralian Physiotherapy AssociationExercise & Sports Science AustraliaOsteopathy AustraliaSports & Exercise Podiatry AustralasiaSports Medicine AustraliaThe Lower Limb ConferenceThe Clinic ProjectElevate 2026
A smiling patient in a knee brace flying through the clouds while looking at their phone
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